New look, same reliable email & SMS platform

The Story Behind Vision6 by Constant Contact

Still Local. Still Secure. Still Australia's Most Reliable Email & SMS Platform.

Want to know more about the new face which is Vision6 by Constant Contact? We’ve got all the answers to your burning questions direct from the source.

Frank Vella, Constant Contact’s CEO, and Renée Chaplin, VP of APAC share all the exciting things coming your way.

Why the change to Vision6 by Constant Contact?

With a focus on customer centricity, innovation and reliability, we joined forces with Constant Contact in 2022. As a global pioneer in digital marketing innovation, we want the Vision6 platform to closely align with Constant Contact, our parent company.

This fresh makeover reflects our shared vision to accelerate growth in Australia and deliver more powerful solutions to our customers in the APAC region.

What’s changing and what’s not?

Your trust is paramount. While our logo evolves, our dedication to security, local customer support, and data sovereignty, privacy and compliance remain unchanged. With the support of Constant Contact, we’re poised to introduce groundbreaking features, all while preserving the core strengths you’ve come to rely upon. 

“Constant Contact is well known globally for being a pioneer of digital marketing innovation in the small business space, and the company's recent advancements in AI and marketing automation make this an exciting time for our customers and partners. We are also dedicated to ensuring that the Vision6 platform is still secure, still local and still Australia's most reliable email marketing and SMS platform.”

Renee Chaplin
Renee Chaplin Vice President of APAC

FAQs About the Change

  • Will our data be moved off-shore?

    Nope! All data remains in our Australian Tier 4 Data Centre that’s ISO 27001 compliant. Vision6 continues to store data based on the account location, including backups and disaster recovery systems. Not to mention, great Aussie customer support!

  • Is the product still SOC2 and ISO 27001 compliant?

    Absolutely. The Vision6 platform maintains its high standard of data privacy, security, and sovereignty. 

     

  • Is there still local support and training?

    100% yes! We remain committed to offering local support and training. We’re here to ensure you navigate the Vision6 platform with ease and confidence. If you have any questions or feedback, you’re always welcome to contact our friendly customer success team at support@vision6.com.au 

  • My plan includes phone support, can I still call you if I need help?

    Absolutely! If your plan includes phone support, please don’t hesitate to call us. Our local customer success team is always ready to assist you.

  • Who is Constant Contact?

    Constant Contact is a global leader in online marketing tools and solutions. We understand that introducing a new name might raise questions. In 2022, Vision6 proudly became a part of Constant Contact’s suite of products. Together, we aim to elevate the Vision6 platform’s presence in APAC, ensuring we continue to serve businesses with top-tier email and SMS platforms. Our collaboration is all about bringing more value and innovation to our cherished customers.

  • Will there be any changes to the product?

    We recognise the importance of a consistent user experience. Apart from the logo and brand colours, the Vision6 product and user experience will remain as you’ve known and trusted for now.

    With the added support of Constant Contact, we’re excited about the potential for new features tailored for our Aussie customers. We’re always striving to enhance our platform while ensuring the core experience you rely on remains intact.

  • What are the benefits for me as a customer?

    Customers are at the centre of everything we do. With more resources, we’re equipped to innovate and deliver exciting new features and solutions to help our customers succeed. As a customer, you’ll still have access to the local support and training you know and love.

  • Can I still try Vision6 for free?

    Absolutely! You can still test out Vision6 for free by creating a free trial here. Our 30-day free trial gives you access to all our features, plus 5 SMS credits for you to use. Best of all, no bank details or credit card required! 

  • Got more questions or feedback?

    For any other questions, feedback or comments, please send us a message at support@vision6.com.au. As always, we’d love to hear from you.