We specialise in data solutions for the hotel industry. We are the hotel data experts, and we assist hotels and hotel chains to monetise their data
We provide you with the tools to access and manage the data you collect in your hotel, and we assist you in utilising that information in a meaningful way. Whether you are looking to better understand hotel operations or seeking new ways to increase guest stays, your hotel data holds the key.
While accessing and analysing the data in your hotel property management system (PMS), and other data sources, may seem overwhelming, we make working with data simple. We provide quality hotel Customer Relationship Management (CRM) and Business Intelligence (BI) applications to hotels; from individual boutique hotels to national and international chains around the world. We also work with other industry vendors, providing data extraction services to streamline the flow of information into their applications.
We offer a suite of applications and services that provide turnkey solutions for your data and the downstream processes. These include data extraction and cleaning, CRM and BI applications, which allow analysis, reporting and dashboarding and email marketing integration, to name a few.
In 2001 Peter Johnson and Rebecca Reilly united with the aim of re-engineering hotel guest data to facilitate and track direct marketing. The cornerstones of the business were built on the extraction of data from property management systems (PMS) along with combining data across a group of aligned hotels at cluster or group level. Since, Intouch Data has transformed well beyond a single dimension, yet these cornerstones remain intact.