Key Findings
Measurement Jan-June
2010
Jul-Dec
2010
Jan-June
2011
Jul-Dec 2011
Overall Open Rate 23.48% 22.34% 22.47 21.83
Open Rate By Send Volume 5-499: 34.24%
500-999: 30.30%
1,000+: 22.98%
5-499: 34.27%
500-999: 30.56%
1,000+: 21.73%
5-499: 34.34%
500-999: 30.24%
1,000-4,999: 23.62%
5,000-9,999: 23.10%
10,000+: 20.96%
5-499: 33.17%
500-999: 29.99%
1,000-4,999: 24.07%
5,000-9,999: 24.44%
10,000+: 19.76%
Top 3 Industries with Highest Mining/Oil/Gas
Legal
Govt./Defence
Mining/Oil/Gas
Govt./Defence
Transport/ Logistics
Legal
Govt./Defence
Mining/Oil/Gas
Legal
Govt./Defence
Mining/Oil/Gas
Overall Click Through Rate 4.77% 4.67% 4.57% 4.22%
Click Through Rate By Send Volume 5-499: 8.54%
500-999: 7.70%
1,000+: 4.59%
5-499: 8.26%
500-999: 6.60%
1,000+: 4.51%
5-499: 8.12%
500-999: 6.71%
1,000-4,999: 4.10%
5,000-9,999: 4.28%
10,000+: 4.50%
5-499: 7.31%
500-999: 6.36%
1,000-4,999: 4.00%
5,000-9,999: 4.12%
10,000+: 4.07%
Top 3 Industries with Highest Click Through Rates Call Centre/Cust Serv
Mining/Oil/Gas
Govt./Defence
Transport/ Logistics
Call Centre/Cust Serv
Govt./Defence
Mining/Oil/Gas
Education
Govt./Defence
Mining/Oil/Gas
Education
Govt./Defence
Click Through Rate Relative to Open Rates 20.34% 20.92% 20.33% 19.35%
Overall Bounce Rates 5.75% 5.77% 5.51% 5.45%
Bounce Rates by Send Volume 5-499: 6.10%
500-999: 6.19%
1,000+: 5.73%
5-499: 5.89%
500-999: 6.19%
1,000+: 5.75%
5-499: 5.91%
500-999: 5.89%
1,000-4,999: 5.60%
5,000-9,999: 6.29%
10,000+: 5.28%
5-499: 5.28%
500-999: 5.90%
1,000-4,999: 5.70%
5,000-9,999: 6.04%
10,000+: 5.26%
3 Industries with Lowest Bounce Rates Accounting
Call Centre/Cust Serv
Legal
Administration
Call Centre/Cust Serv
Transport/ Logistics
Call Centre/Cust Serv
Legal
Retail
Trades and Services
Engineering
Administration
Most Popular Day for Email Sends Thursday Thursday Thursday Thursday